Welcome to the LightHaus Community!

Ask product questions, share tips and solutions, and participate in a range of discussions to fuel your discoveries!

Join the conversation:
  • Appliances
  • Solar Solutions
  • Home Automation
  • Home Eco Products
  • Resources
  • Partners
Reply
Professor
Posts: 22
Registered: ‎11-22-2013
Accepted Answer

Missing AE35 mounting bracket for Ecohaus SuperSolarSeven Suntracker panel?

Just recieved home install kit from Ecohaus for the new SuperSolarSeven Sun Tracker panel for my yard.

smartflower-solar-panel_sq.jpg

Was going through the install but directions are referring to the AE35 mounting bracket which did not seem to arrive?

Am I missing something or what?

Dean
Posts: 61
Registered: ‎11-21-2013

Re: Missing AE35 mounting bracket for Ecohaus SuperSolarSeven Suntracker panel?

I was also missing this bracket.

 

I had to contact support to verify the mistake and then they quickly shipped me a new one.

Highlighted
Moderator
Posts: 2
Registered: ‎01-25-2016

Re: Missing AE35 mounting bracket for Ecohaus SuperSolarSeven Suntracker panel?

@PatrickD Sorry to hear about your missing bracket! @UdayG is correct, unfortunately your missing bracket issue needs to be handled directly by support.

 

You can message to chat directly with support via this icon in the lower corner of your browser window here:

ScreenHunter_2629 Sep. 17 23.01.jpg

Announcement
FOLLOW US!