Thermostat auto rebooting

[JohnGreen]

Im having problems with my termostat, it automatically reboots randomly, the problem is that everytime it goes to factory default settings, this is really annoying and it is costing me extra energy, is there a way to solve this? 

Or this just needs to be replaced? Any advice? I would like to solve this ASAP...

[JuanL]

Hi John, Im sorry you're having this problem, this is a known issue and requires replacement, we will internally review our stock and delivery time, and get back to you.

[sfdcadmin]

Hi John, Im pleased to inform you that the replacement is on the way to your home, and will be arriving tomorrow. You can replace it following the instructions on the below link: https://community.ecohaus.me/t5/Resources/Haven-Thermostat-Installation-Help/ta-p/440

[sfdcadmin · Accepted solution]

Here is my post I think it' will help you.

Posts for your review :

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