NEST can't connect to WiFi

[JuanL]

Im trying to connect my NEST to my home WiFi, and I cant see my Network ID. Tried rebooting my Modem and still not working, my other devices (tablet, smartphone) are connected to WiFi and working without a problem, so my guess is that there's something wrong with NEST... Any ideas?

[MattC · Accepted solution]

I also had this issue when I first bought my Nest. All it took was a quick restart of the NEST:

go to SETTINGS > RESET > RESTART, then once it is up & running again go back to NETWORK and try connecting again. Worked for me!

[Alan]

That worked for me as well, Matt. Nice trick!

[JohnGreen]

Really useful for me too!!

[blueviolet]

Thank you for the help with this! I didn't even have to contact the call center!