Question
What are the various shipping options for EcoHaus products?
Answer
When ordering your EcoHaus shipment, you can select one of the 3 following options:
Delivery Confirmation: UPS will mail you a confirmation of delivery without a signature.
Signature Required: UPS will obtain the recipient's signature or other electronic acknowledgement of receipt from the recipient when this option is selected and provide you with a printed copy. You may also view the recipient's signature or electronic acknowledgement of receipt online.
Adult Signature Required: UPS will obtain the adult recipient's signature and provide you with a printed copy. Adult recipients must be at least 21. You may also view the adult recipient's signature online.
Shipment Options while package is en route:
Using either the Shipping or Tracking systems, you can request an intercept at any time prior to the delivery of your package. When you submit a Delivery Intercept request, you can ask that UPS:
- Hold your package for pickup at a UPS operating facility
- Deliver your package to another address
- Reschedule the delivery of your package for a different date
- Return the package to you
A fee is assessed for all Delivery Intercept requests except Hold for Pickup and, you will only be charged if your intercept request is completed.
International Shipping Options
Ecohaus is open to shipping to our international customers and have a dropdown option for selecting your perferred international shipping service, in the shipping preference section at checkout.
We will leave the shipping cost in pending status and email you with confirmed shipping price options after you confirm your order. You will not be charged until you confirm in the email we send you.
